To contact us, please call the hotline: 1-888-575-5397.

Privacy Policy & Legal Information for the BMW Group Key Replacement Website

Copyright, Trademark and Other Website Information

Although BMW NA strives to keep its website up to date, all prices and specifications are subject to change without notice. Prices exclude taxes, license, options and destination/handling charges unless otherwise noted.

BMW NA may at any time change this information by updating this posting. Visitors are bound by any such revisions and therefore should periodically visit this page to review the then-current website information.

While BMW NA makes all reasonable efforts to provide accurate information on this website, there is no guarantee or warranty of accuracy. Furthermore, we do not assume any liability for the accuracy or completeness of information presented on this site.

Apple, Apple Computer, QuickTime, QuickTime VR, QuickTime VR Player and Macintosh are trademarks of Apple Computer Inc. © 1995 Apple Computer Inc. Microsoft, Windows, Windows NT, and/or other Microsoft products referenced herein are either trademarks or registered trademarks of Microsoft. Netscape and Netscape Navigator are registered trademarks of Netscape Communications Corporation in the United States and other countries.

Any rights not expressly granted herein are reserved.

BMW NA is committed to protecting the security of your vehicle and any customer information you have submitted. This information will not be used for any purpose other than for the expressed purpose of processing key replacements or other functionally similar devices that will allow the vehicle to be entered, started, and operated in strict compliance with California Vehicle Code Section 9954.

BMW NA maintains physical, electronic and procedural safeguards designed to protect the aforementioned information.

For the purpose of fulfilling our legal obligation pursuant to California Vehicle Code Section 9954, BMW NA needs certain personal customer information and information about your business. Our sole goal in collecting this information is to facilitate key replacement codes in compliance with California Vehicle Code Section 9954. BMW NA will not do anything to compromise this obligation.

BMW NA will only share this information with members of the BMW Group that have a need to have access to this information in order for us to fulfill our obligations under the law and to assist both you and your customers in processing and creating a key replacement. The content of this website may only be used for the specific purposes stated above.

BMW NA maintains physical, electronic and procedural safeguards designed to protect this information. BMW NA also employs encryption technologies and user authentication procedures that are designed to keep the data secure.

The information on these web pages is provided "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT OF THIRD PARTY RIGHTS. In no event shall BMW NA be liable to any person for any special, indirect or consequential damages relating to the subject matter of this website.

Any issues involving this website shall be governed by the laws of the state of New Jersey and anybody using this site agrees that any lawsuit shall be litigated in state or federal court in New Jersey.

BMW NA may at any time change the protocols and procedures set forth in this website by updating this posting. You are bound by any such revisions and therefore should periodically visit this page to review the then-current website information, protocols and procedures.

If you have privacy-related comments or questions to this policy call 1-888-575-5397.

© 2014 BMW of North America, LLC. The BMW name and logo are registered trademarks.